If you have any enquiry or suggestion, please contact us:

Customer service opening hours during Chinese Lunar New Year

15th February 2018: Closed
16th February 2018: Closed
17th February 2018: Closed
18th February 2018: 10:00 – 18:00
19th February 2018: 10:00 – 18:00
20th February 2018: Resumed to normal opening hours

If you have any enquiry during the Chinese Lunar New Year, please email to service.hk@iteshop.com, we will reply as soon as possible.

Order and delivery service:

During Chinese Lunar New Year, the order will be processed as normal but the delivery service will be delayed.
S.F Express is closed from 16th to 19th February 2018 and the service will resumed on 20th February 2018

Return service:

We will extend the good will return policy if order is being bought and returned during the Chinese Lunar New Year, please contact our customer service for more details on how this may affect your order.